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Software that takes over the repetitive work

An AI agent is software that carries out a task from start to finish, stopping to ask a person only when it needs to.

The kind of work agents take over

  • Reading incoming emails and their attachments, and creating the right record in your system
  • Sending enquiries to a list of suppliers, reading the replies and putting the quotes side by side
  • Chasing people for approvals and reminding them until they respond
  • Checking two systems against each other every night and flagging anything that doesn't match
  • Pulling numbers from five places and building the Monday report
  • Onboarding, including creating accounts, sending documents and tracking who has signed what
  • Watching a queue and escalating anything that has been sitting too long

How we automate without creating new problems

  • One process at a time

    We start with the task that costs you the most hours. Automating it usually pays for the whole project.

  • Write the rules down before automating them

    Much of the value comes from finally documenting how the process really runs.

  • Agents ask when unsure

    Every agent has a confidence threshold. Anything below it goes to a review queue with a note explaining why it stopped.

  • Everything is logged

    You can see every action the agent took, when it took it, why and on what data. This becomes invaluable the first time something goes wrong.

  • Costs are capped

    Hard limits on model spend and API calls, with alerts, so a loop can never run up a surprise bill.

What is included

Included
Process mappingAgent designIntegrations with your existing systemsHuman review queue and approval screensFull audit logMonitoring and alertsCost controlsA dashboard showing hours saved

Priced per process

Effort depends mostly on how many systems the process touches. You get a written proposal before work starts.

Related

Not sure yet what you need?

Book a 30-minute call with a senior architect and tell us about the problem. We will explain what it would take to build, roughly what it would cost and whether custom software is the right answer at all.

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